Interviews

Sandeep Deokule: Helping healthcare companies implement Artificial Intelligence (AI) use cases

At HiPaaS, our ‘Make AI Real’ initiative supports healthcare companies in implementing Artificial Intelligence (AI) solutions to enhance patient care, simplify administration, and cost reduction. We offer implementation services, tech accelerators, and products to expedite AI adoption, along with Epic systems integration & solutions. We help you to put together business case, governance, best practices, and architectural frameworks for AI. Sandeep Deokule, CEO of HiPaaS, emphasizes, “Our focus at HiPaaS is to help customers implement generative and predictive AI use cases correctly the first time and also measure their benefits. AI also necessitates shifts in skill sets and organizational capabilities. We assist our customers in retraining technology teams and establishing better governance models. There’s exciting work ahead, and the right AI implementations can yield significant benefits for the healthcare industry.”

Dedicated to improve Patient Care 

HiPaaS AI journey for patient care and experience began in 2020 by aiding an oncology hospital in real-time sepsis monitoring for critical care in the ICU. By implementing AI-driven sepsis monitoring, we reduced the mortality rate by 4%. Collaborating with the hospital’s research team, we developed AI models integrated with Epic in real-time to monitor key clinical indicators and predict sepsis probability every 15 minutes. Over the years, we’ve assisted various healthcare organizations in implementing patient care AI models, including critical care management, developing personalized care plans, and AI-driven radiology image reading. Additionally, HiPaaS has improved patient experience using generative AI for communication, chats, automating patient paperwork, and context-driven patient reach-outs.

Simplify Administration and Revenue Cycle Management

HiPaaS employs AI to streamline administration and revenue cycle management. Our Revenue Cycle Management (RCM) products assist healthcare insurance companies and hospitals by automating processes and enhancing payment accuracy. Our RCM solution enables providers to forecast revenue and Accounts Receivable (AR) through predictive AI. Additionally, we utilize generative AI to handle claims denials and resubmissions. With our AI-driven medical coding, we automate coding, submissions, and perform validations and corrections. HiPaaS EDI gateway facilitates large insurance companies in receiving administration data from various providers. We validate eligibility, enrollments, and claims across 25+ states for Medicaid, Medicare, State, Marketplace, and commercial insurance transactions. Furthermore, we leverage AI for claims validation, fraud detection, and automated rejections. Our platform ensures financial accuracy for providers by employing AI algorithms to reconcile invoices, payments, treasury, and lockbox data.

Constantly updating to Industrial standards

AI has the potential to improve healthcare in numerous ways. Being at the forefront of this technological revolution, HiPaaS stays adaptable to provide healthcare providers with the best AI implementation possible. The firm prioritizes R&D to create competitive products that address the changing demands of healthcare organizations and stay ahead of the curve. An excellent example is the AI-augmented platform, which helps vendors create new use cases and transition old applications to state-of-the-art AI technology. The platform’s ability to automatically generate code snippets and interact smoothly with various apps expedites the development process. Also, since the platform uses Natural Language Processing (NLP) capabilities, developers can communicate with it by using simple natural language commands. With its built-in interoperability and plugin features, the platform can process loads of terabytes of data efficiently and lower the cost of infrastructure and cloud computing while ensuring the seamless development of next-generation products customized to meet specific needs. Overall, HiPaaS is always committed to improving healthcare through innovative and intelligent AI-powered solutions.

The Leader at the Helm

Sandeep champions collaboration and innovation, using technology to tackle healthcare challenges while prioritizing customer-centric solutions that deliver tangible value. His original vision aimed to empower healthcare providers to enhance patient care, streamline operations, and reduce costs. Over time, this vision has flourished, shaping HiPaaS into a collaborative hub focused on continuous learning, flexibility, and growth. With a team known for technical prowess, industry knowledge, and a customer-centric mindset, HiPaaS offers tailored solutions to meet the unique needs of the healthcare sector.

A Journey to be proud of

Sandeep’s unwavering vision for enhancing patient care and administration has left a profound mark on his company. He takes pride in HiPaaS’s esteemed clientele, which includes leading names in the healthcare sector, underscoring the firm’s dedication to delivering top-tier services.

Looking to the future, Sandeep aims to further explore AI adoption strategies, expand the client base, and forge partnerships to drive advancements in healthcare technology and operations. Recognizing the significant benefits of proper AI implementation in healthcare, Sandeep remains committed to providing value-driven solutions that cater to the evolving needs of the industry. With a steadfast focus on continuous growth, Sandeep envisions a promising future for HiPaaS and the healthcare sector as a whole. 

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